Privacy Policy

1. 📋 Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, phone number (optional)
• Profile Data: User preferences, custom tool configurations
• Communication Data: Messages you send through our contact forms
• Verification Data: Email verification status and OTP-related information

1.2 Automatically Collected Information

We automatically collect certain information when you use our website:

• Usage Data: Tools used, time spent, frequency of visits
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Custom Tool Data: Tools you create and their configurations

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website usage and improve our services
• Store your custom tools and dashboard settings

2. 🔧 How We Use Your Information

2.1 Service Delivery

We use your information to:

• Create and manage your user account
• Provide access to our tools and calculators
• Save your custom tool configurations
• Enable personalized dashboard features
• Process email verification through our system

2.2 Communication

We may contact you for:

• Account verification and security purposes
• Important service updates and announcements
• Response to your support requests
• OTP delivery for email verification (sent to info@deecliq.com)

2.3 Analytics and Improvement

We analyze usage data to:

• Understand how our tools are being used
• Identify popular features and tools
• Detect and fix technical issues
• Enhance user experience and interface design

3. 🤝 Information Sharing and Disclosure

3.1 Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: Trusted third parties who help us operate our website
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly agree to sharing

3.2 Email Verification Process

Our email verification system works as follows:

• OTP codes are sent to info@deecliq.com for verification
• Your email address is shared with our admin for verification purposes
• Verification data is processed securely and temporarily
• Verified status is stored in your account profile

3.3 Anonymized Data

We may share aggregated, anonymized data that cannot identify you:

• General usage statistics and trends
• Popular tool categories and features
• Website performance metrics

4. 🛡️ Data Security

4.1 Technical Safeguards

We protect your information through:

• HTTPS Encryption: All data transmission is encrypted
• Secure Storage: Data is stored on secure servers
• Access Controls: Restricted access to authorized personnel only
• Regular Backups: Secure backup procedures to prevent data loss

4.2 Account Security

You can help protect your account by:

• Using a strong, unique password
• Not sharing your login credentials
• Logging out when using shared computers
• Reporting suspicious activity immediately

4.3 Data Breach Response

In the unlikely event of a data breach, we will:

• Investigate and contain the breach immediately
• Notify affected users within 72 hours
• Report to relevant authorities as required
• Take steps to prevent future occurrences

5. 👤 Your Privacy Rights

5.1 Exercising Your Rights

To exercise any of these rights, please contact us at:

• Email: info@deecliq.com
• Use the data export feature in your dashboard
• Submit a request through our contact form

5.2 Response Timeline

We will respond to your privacy requests:

• Within 30 days for most requests
• Within 10 days for urgent security matters
• With status updates if additional time is needed

6. 🗄️ Data Retention

6.1 Retention Periods

We retain your information for different periods depending on the type:

• Account Data: Until you delete your account or request deletion
• Usage Analytics: Up to 2 years for service improvement
• Communication Records: Up to 3 years for support purposes
• Custom Tools: Until you delete them or close your account
• Security Logs: Up to 1 year for security monitoring

6.2 Deletion Process

When we delete your data:

• Personal information is permanently removed from active systems
• Backup copies are securely overwritten within 90 days
• Some anonymized data may be retained for analytics
• Legal records may be retained as required by law

7. 👶 Children's Privacy

If we learn that we have collected personal information from a child under 13:

• We will delete the information immediately
• We will terminate the account if applicable
• We will notify parents or guardians when possible

If you believe we have collected information from a child under 13, please contact us immediately at info@deecliq.com.

8. 🌍 International Data Transfers

8.1 Data Location

Your data may be processed and stored in:

• India (our primary data center location)
• Other countries where our service providers operate
• Cloud storage facilities with appropriate safeguards

8.2 Transfer Safeguards

When transferring data internationally, we ensure:

• Adequate level of data protection
• Appropriate contractual safeguards
• Compliance with applicable data protection laws
• Encryption during transit and storage

9. 🔄 Changes to This Privacy Policy

9.1 Policy Updates

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy on our website
• We will update the "Last Updated" date
• We will notify you of significant changes via email
• We will provide 30 days notice for material changes

9.2 Continued Use

By continuing to use our service after policy changes:

• You accept the updated privacy policy
• You consent to any new data practices
• You acknowledge receiving notice of changes

10. 📞 Contact Information

If you have questions about this Privacy Policy or our data practices:

10.1 Data Protection Officer

For serious privacy concerns or data protection matters:

• Contact our Data Protection Officer at info@deecliq.com
• Mark your message as "URGENT - Privacy Matter"
• We will prioritize and respond within 10 business days